PRODUCT SUPPORT

We take product support seriously.

If you could see a list of Butler associates in all 12 locations you’d notice that the bulk are in service-oriented positions. That isn’t typical of the industry, but service is what Butler Machinery has stressed for decades. Butler Machinery intends to continue a strong emphasis on service. This requires skilled people who are required to undergo week-long training sessions on a regular basis.

There are 130 service trucks wearing the Butler Machinery logo that are on call to cover the trade area. This means customer wait time for a service call is minimal. In addition, 24-hour a day service is just a phone call away. If we can help you reduce your cost per hour through exceptional service, we know you’ll continue as a customer - a payoff for both you and Butler Machinery when you rely on Caterpillar, Challenger and Lexion equipment.

"Parts and services are the foundation of Butler Machinery Company."
-Dale Nordman, Parts Manager

To recieve a copy of our Product Support Brochure please Contact Us.